Privacy Policy

Last updated: 04/01/2026

1. Introduction

NovoAgent (“we”, “our”, “us”) provides AI-powered sales automation tools, including voice calls, messaging, and CRM integrations.

We are committed to protecting your privacy and handling your data transparently.

2. Information We Collect

We may collect the following types of information:

• Contact data: name, phone number, email address

• Communication data: messages, call transcripts, and interactions with our AI agents

• Technical data: IP address, browser type, device information

• Usage data: interactions with our platform and services

3. How We Use Your Information

We use your data to:

• Provide and operate our AI sales services

• Process and respond to communications

• Automate lead qualification and follow-ups

• Improve our products and user experience

• Ensure security and prevent misuse

4. Data Sharing

We do not sell your personal data.

We may share data with:

• Service providers (hosting, infrastructure, communication tools)

• CRM integrations connected by users

• Legal authorities, if required by law

5. Data Retention

We retain personal data only as long as necessary to provide our services or comply with legal obligations.

6. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

7. Your Rights

Depending on your location, you may have the right to:

• Access your personal data

• Request correction or deletion

• Object to processing

To exercise your rights, contact us at: contact@novoagent.ai

8. Third-Party Services

NovoAgent may integrate with third-party services (such as CRM systems, messaging platforms, or telephony providers). These services have their own privacy policies.

9. Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page.

10. Contact

If you have any questions about this Privacy Policy, please contact us at:
contact@novoagent.ai