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Privacy Policy
Privacy Policy
Last updated: 04/01/2026
1. Introduction
NovoAgent (“we”, “our”, “us”) provides AI-powered sales automation tools, including voice calls, messaging, and CRM integrations.
We are committed to protecting your privacy and handling your data transparently.
2. Information We Collect
We may collect the following types of information:
Contact data: name, phone number, email address
Communication data: messages, call transcripts, and interactions with our AI agents
Technical data: IP address, browser type, device information
Usage data: interactions with our platform and services
3. How We Use Your Information
We use your data to:
Provide and operate our AI sales services
Process and respond to communications
Automate lead qualification and follow-ups
Improve our products and user experience
Ensure security and prevent misuse
4. Data Sharing
We do not sell your personal data.
We may share data with:
Service providers (hosting, infrastructure, communication tools)
CRM integrations connected by users
Legal authorities, if required by law
5. Data Retention
We retain personal data only as long as necessary to provide our services or comply with legal obligations.
6. Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.
7. Your Rights
Depending on your location, you may have the right to:
Access your personal data
Request correction or deletion
Object to processing
To exercise your rights, contact us at: contact@novoagent.ai
8. Third-Party Services
NovoAgent may integrate with third-party services (such as CRM systems, messaging platforms, or telephony providers). These services have their own privacy policies.
9. Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page.
10. Contact
If you have any questions about this Privacy Policy, please contact us at:
contact@novoagent.ai

